Are you good with handling difficult customers?
Reservations Agent Interview Questions
1,012 reservations agent interview questions shared by candidates
As perguntas são para te conhecerem melhor, mais pra conhecer sua personalidade sendo que eles são bem simpáticos. Como é para trabalhar aqui no Brasil eles iniciaram falando com a gente em Português mas depois explicaram que iriam fazer algumas perguntas em Inglês para ver como era a nossa fluência.
When were you in a tough situation at work, what did you do, and how was it resolved?
If you had many different things to do in a day, how would you prioritize everything?
What makes you a good candidate?
What is your goal out of this job?
About experience, how to deal with calls and being able to work dealing with more than one task.
Comment tu t'es préparé pour l'entrevue ?
How would you define outstanding customer service?
How would you handle an irate customer who had picked a specific seat on the plane to sit, but for some reason was unable to sit there?
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