How would you handle a call from someone who needed to cancel a reservation due to a sudden death in the family and how do you handle a call like that.
Reservations Agent Interview Questions
1,012 reservations agent interview questions shared by candidates
What are your weakness
If you were on the Phone, How would you describe a hotel room in order to make a reservation?
Tell me about yourself over all
Present and past experiences with guests
Name a time when there was a task you weren't given much direction on, but needed to complete in a short amount of time.
Why do you want to work for this cruise line?
Tell me an experience where you had an obstacle and you had to solve it... Something along those lines...
What do you do better than other people
Situational questions and “tell me about a time when you…”
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