they asked when you had gone above and beyond for someone
Retail Team Member Interview Questions
187 retail team member interview questions shared by candidates
Why do you want to work here
How would you deal with a difficult customer?
Phonecall interview - what my previous experiences were, what I've done in situations where you've had to deal with a difficult customer and why Bunnings
Explain a scenario when you may have had a happy customer? Explain what you did to help/make them leave to happy.
Group interview - Watch this video, and list what was good and bad about the service provided.
Phone interview - Describe a project where you worked within a team, and what your role was in completing this project.
Phone interview - We work every day of the week, from early in the morning to late in the evening, what is your availability?
Usually they partner you up to answer some questions and then you present your partners answers to the rest of the group. What is your favourite colour and why? What would be your last meal? What was your last job? All of those sort of questions. Usually they look for someone who is confident, friendly, has great people/ social skills and is a good communicator.
Describe a time where you provided exceptional customer service ?
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