Describe a time when you had to prioritize.
Rotating Sales And Support Interview Questions
108 rotating sales and support interview questions shared by candidates
Explain a time when.........(They want a specific scenario or they will keep asking)
None really. Just be prepared for a lot of "give me an example of a time when...?" Be very specific
Why do you think you are the best person for this position?
Give an example of a time when you delivered excellent customer service.
How do you feel about asking customers to open up a rewards card?
Why Retail? Why Nordstorm? Knowledge of the company and customer service. My skills and experience.
Traditional retail interview questions, nothing unexpected: Dealing with difficult customers, explanation of short-term goals, why Nordstrom, etc. They did ask if I was familiar with the history of the store, and I was (I read the wiki before I went in), but I didn't feel like saying no would've had a negative impact on the interview.
None were too difficult. See middle paragraph for specific questions.
What do you define as engaged customer service?
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