Tell me about a time you had to deal with a difficult customer? How did you deal with them? What were the outcomes?
Sales Support Associate Interview Questions
524 sales support associate interview questions shared by candidates
What is engaged service?
Do you have sales experience?
Describe a time when you had to prioritize.
Explain a time when.........(They want a specific scenario or they will keep asking)
Why do you think you are the best person for this position?
How do you feel about asking customers to open up a rewards card?
Traditional retail interview questions, nothing unexpected: Dealing with difficult customers, explanation of short-term goals, why Nordstrom, etc. They did ask if I was familiar with the history of the store, and I was (I read the wiki before I went in), but I didn't feel like saying no would've had a negative impact on the interview.
What do you define as engaged customer service?
Why customer service?
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