Why Retail? Why Nordstorm? Knowledge of the company and customer service. My skills and experience.
Sales Support Interview Questions
3,462 sales support interview questions shared by candidates
Traditional retail interview questions, nothing unexpected: Dealing with difficult customers, explanation of short-term goals, why Nordstrom, etc. They did ask if I was familiar with the history of the store, and I was (I read the wiki before I went in), but I didn't feel like saying no would've had a negative impact on the interview.
Why do you want to work for Nordstrom?
None were too difficult. See middle paragraph for specific questions.
What do you define as engaged customer service?
Why customer service?
Give an example of how you manage your time in a fast paced environment? How do you prioritize?
Name a recent time you have made a leadership decision within a group..
Have you worked for a team and what role did you play?
Describe an experience where you had to go above and beyond for a customer
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