Name a time when you encountered a customer or situation that had the potential for a customer to cancel their account or publish negative feedback on social media and how did you de-escalate the encounter
Sales Support Interview Questions
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How do you feel about working outside normal hours?
Why are you leaving your current job?
Can you tell us about yourself?
Tell me about yourself.
Do you think the customer is always right?
Give us an example of a time when you demonstrated good customer service
Why do you think we should hire you?
Why do you want to work for nordstrom?
With your previous experience, recall one way you exhibited great customer service in a challenging situation.
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