What is IP address and configuration
Senior Helpdesk Interview Questions
20 senior helpdesk interview questions shared by candidates
Lots of behavioural questions like describe how you handled this or that.
Why do you want to change your current work placce
There really was nothing unexpected it was basic technical questions that if you worked in the industry you should be able to answer.
Do you currently work ?
What would you do in XYZ situation?
Most were based on the type of person more than the skill, which It think is great, it hopefully ensures a cultural alignment
Are you familiar with live chat support?
Do you have an experience with xyz
How would you troubleshoot a remote office where the internet is down and the Brokers need to get to work trading stocks and bonds ect. What would you do?
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