What experience do you have in Linux.
Senior Technical Support Engineer Interview Questions
385 senior technical support engineer interview questions shared by candidates
Definitely not the question someone expects for a first round of interview. Eg:- Explain a time where you faced a challenging situation ? Felt like the person who called me had no idea of the recruiting process itself
Why Do you want to join Kustomer?
They asked about api’s and sql and payment cycle .
Describe your worst customer experience and how you dealt with it.
How did you get into Technical Support and why?
Tell me about your experience using AWS services
Behavioral / HR Questions “Why do you want to work for Autofleet, and how do you see yourself fitting in?” “How do you manage stress after work?”. “How would you describe what it’s like to work for Autofleet?” (fit/culture).
1. What is difference between Function and Procedure ? 2. How many ways you can create a file on Linux ? 3. What is Trigger ? 4. How can you identify whether an Application running along with its database on a system gets slow due to Application code or due to slow performance of Database? 5. What is Index ? 6. How you can list services in Linux (He actually meant processes) ? 7. If you stuck with some issue and customer is banging you and there is no support from the Development team, How you will respond to the customer and the issue ?
What was the worst mistake you made when handling a customer support ticket, what did you do to rectify the mistake and what did you learn from the experience?
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