Home Assignment (Written, Timed) 1. Ride-Hailing Flow - Describe what happens in matching to vehicle and assignment to vehicle phases. 2. Troubleshooting UI Issue - Button (“Add new user”) doesn’t work when clicked — what steps would you take? 3. Google Support Scenarios - Find video of Michael Jordan slam dunk contest, convert to GIF. - Customer says “Google doesn’t work” (search results make no sense). - How to reset a Google account password. - Angry customer email — write a reply.
the questions are with an open answer so is important to provide your views and opinions
TCP/IP knowledge at level of Cisco CCNA and Fortinet knowledge at level of NSE4 and SD-WAN and IKE/IPSEC were discussed. One need to know these topics inside-out for a good interview. General practical Linux as well...
best accomplishment?
How did you handle a difficult customer in the past?
Do you have any experience with Neo4j? Do you have any experience working Aurora?
Previous experience and the troubleshooting skills we have acquired over the years for supporting customer issues
questions based on previous experience and networking basics
STAR situations , how would handle a tough customer, tech experience, etc.
Typical basic TCP-IP,Linux and DBA questions.
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