What is your thought process upon getting a prospect?
Service Advocate Interview Questions
5,032 service advocate interview questions shared by candidates
My Last work experience in IT field
They asked the usual questions in regards to management; have you ever fired an employee, how did you go about doing so? Asked me to list me accomplishments and challenges.
How do you handle an upset customer ?
Please share a difficult situation that you had to handle? What was the outcome for the customer?
What excites you the most about business leveraging social media?
Why do you want to work for Cigna?
I don't recall any challenging questions.
What is an obstacle you've overcame in the past year? What is that hardest course you are currently enrolled in?
Describe a time you sold something.
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