Be prepared to review your resume and address past experience in Customer Service and/or Call Centers
Service Center Manager Interview Questions
15,777 service center manager interview questions shared by candidates
What kind of animal do you see yourself most like
Most unexpected question was along the lines of this: You are called to a director's office to trouble shoot his Unix box, when you arrive you are shown the machine by his admin who tells you it was working last night before they left for the evening. When you move the mouse it does nothing at all, no sound, no display - what do you do first?
What is your background
Don't remember.
Why should we employ you?
Give a brief overview of your work history.
How would you make sales?
What is your name?!
have you had any experience in contact centre?
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