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Service Desk Manager Interview Questions

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21,036 service desk manager interview questions shared by candidates

It sounds like you are overqualified for this position? Also ridiculous scenario's for example 400 printers are delivered and they were ordered by another dept. You have 10 days to install them. How would you handle this?
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Service Desk Manager

Interviewed at Cheshire Medical Center

3.2★
Nov 1, 2012

It sounds like you are overqualified for this position? Also ridiculous scenario's for example 400 printers are delivered and they were ordered by another dept. You have 10 days to install them. How would you handle this?

Situational question: If you are at the front desk and there is a patient you are scheduling out, the phone is ringing, the printer is out of paper, and the fax machine is jammed how do you handle this/what order do you take care of things?
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Front Desk/Admissions

Interviewed at Team Rehabilitation

4.1★
Sep 13, 2017

Situational question: If you are at the front desk and there is a patient you are scheduling out, the phone is ringing, the printer is out of paper, and the fax machine is jammed how do you handle this/what order do you take care of things?

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