How would you handle a user who's laptop is on a blue screen?
Service Desk Technician Interview Questions
1,558 service desk technician interview questions shared by candidates
About experience.
Where do you see your self in I.T. in 5-10 years?
Questions about Blackberry email and certain programs/abilities on Skills test. Specific process steps on how Active Directory and VPN connections work.
If you start your computer and see a black screen with the words"Hit any key to continue....." what do you do?
what is your long term goal
If some customer is very happy with your service and asking you some personal questions and wasting your time how will you handle that customer?
If some customer is pushing you and he is very angry on you and asking for immediate assistance how will you handle that customer?
What do you do if someone is angry or rude
A computer won't boot up. What are the steps you would take to troubleshoot the problem.
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