A user rings you up and they tell you that they need documents printed urgently for a presentation, but the printer is not working and has 5 minutes left before he/she gets picked by taxi. How would you go about helping this user?
Service Desk Technician Interview Questions
1,558 service desk technician interview questions shared by candidates
One question asked was "Are you wanting this job because it's just a job or are you really wanting to work for this company?
What Command-Line do you use to check internet settings?
How would you hw dle a irate user?
My job job history in the IT field
DHCP- AD- Windows Server- Firewall- DNS- Basic troubleshooting questions for PC, printer, monitor, etc...
Roll Play: An employee with a duel monitor display calls in and states that his monitors only show a black screen.
I'm word 2010 there is a feature called styles. it allows a user to change the layout in the middle of a document. How can you revert a style once applied. this is not the same styling as format.
Your Battery on a laptop is dead what are some possible Fixes?
How well I work with others.
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