There were no technical questions, or really even behavioral questions. There was a small 15 question test and something like a 150 question personality test to be completed online to see if you know how to google and are going to be at work on time. The interviews were more of a tell me about your resume, certifications, and class work. When talking with the supervisor we discussed phone operating systems and why we disliked one or preferred another.
Why are you a good fit?
My experience with customer care
How do you handle a frustrated client?
Explain the best practices when installing programs on a Linux system. For example, where should new files be stored (directory), how are they unpacked, etc?
how do you get into file1 on a server
Think of a time in which a customer was deeply upset, what was the situation and how did you handle it?
tell us about your experience and what bought you here.
Why are you looking to leave your current job
What are your goals for IT?
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