do you know the difference between a spanner and a Allen key
Service Engineer Interview Questions
4,739 service engineer interview questions shared by candidates
do you know how to talk to a customer
Why do you want to join ?
Prepare about yourself Your strength Goal And some technical questions related to resume or JD
Describe your previous job and the challenges faced in it
Are you okay traveling 50 to 60 percent of the time (away from home/overnight travel), to include being a salaried payed individual contributor. Describe your strengths and weaknesses are you used to self managing your time and daily routine? How do you deal with difficult unexpected repair situations hundreds of miles away from you. Describe how you deal with angry and difficult customers.
Unexpected: I studied Computer Science Systems and one of the interviewers asked me about that the Customer Support Engineer was a position basically for an IT and since I studied Computer Science Systems; Why do I want to change it?
Difference between dynamic and static ip.
(paraphrasing) How do you deal with clients when they are clearly in the wrong but are demanding compensation for a perceived wrong?
For me was when can I start. Being out of state and having to move would require some time. Wasn't sure exactly how to answer. I am always honest though.
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