Service Engineer Interview Questions

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Imagine a situation where you are in the field and on the phone with a tech support guy regarding a faulty system. Now the tech support guy is apparently giving wrong advice that goes against your experience. What do you do?
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Field Service Engineer

Interviewed at ABB

4
Feb 1, 2014

Imagine a situation where you are in the field and on the phone with a tech support guy regarding a faulty system. Now the tech support guy is apparently giving wrong advice that goes against your experience. What do you do?

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