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Service Management Interview Questions
756 service management interview questions shared by candidates
Nothing in particular. Since it is a predominantly Voice based profile, one requires to concentrate on accent and pronunciation.
Why you want to join Accenture
What is Capacity, Availability, event management? What are the KPIs of Service Management What is process integration Etc
What are your strengths?
What are the factors you would observe or notice in a new seller in the platform?
How do you describe yourself?
Tell me 10 kinds of fraudulent transactions that can occur ? (no normal or regular answers please)
In the phone interview, I was asked about basic knowledge about SAP e.g. what is it doing? what is the business? then I was asked why I chose to study in Germany and why I want to work in this position. In the face-to-face interview, questions came more naturally, based on the conversation with the interviewer. He asked me about HR basic knowledge and how to motivate people.
Can you tell me about a time you were in a stressful situation and what you did?
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