Competency based questions, focus on change management and operations
Service Management Interview Questions
756 service management interview questions shared by candidates
Standard HR question: why you want to work for us? Who are you? What experience do you have with ITIL/ITSM?
Why does this role interest you?
Tell me about a difficult situation and how you handled it
No questions were asked as the interviewer did not show up.
Do you have any other skills such as speaking another language, certifications, etc?
Describe a situation where you failed? Why? What did you learn?
Be prepared to offer contingency plans in addition to answers.
Where do you see yourself in 5 years time?
Complete waste of time. First set interview with hiring manager and prospective colleague, went really well. Hiring manager and colleague were truly professional and humble. 2nd set of interview with hiring manager’s bosses. Complete waste of time. Looks like they weren’t interested by what I was saying, I tell something, interviewer tells something else. Poor contact, looks disinterested, bored and arrogant. They haven’t updated me yet. I don’t wanna work with someone with such an unpleasant behaviour.
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