In question 7 i was given a scenario where a video of a man saying: Hi there my name is John and i am hoping to save for a car in about a year and wanted to deposit a $20,000 check into my account. Can you help? then I to answer as if I were a teller .
Service Representative Customer Interview Questions
131,902 service representative customer interview questions shared by candidates
How would you handle a difficult customer?
if I was able to multitask
Tell me about yourself. What is pricing analysis. How you used it in your profile. Tell me your sales pitch.
What does empathy mean to you?
-role models -what superpower I would like -Am I motivated -Do I like making money -Am I a team player -Will I do anything to get the job done
Tell us about a difficult situation with a customer and how you resolved it.
How to handle escalated customer?
What made you apply to this position?
Tell me the entire process to buy an item from e-bay ?
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