Can you deal with angry or belligerent customers over the phone?
Service Representative Interview Questions
145,208 service representative interview questions shared by candidates
Situational Questions: A customer says he spills something on the floor but you cannot see anything. What would you do?
You have 9 tennis balls and a scale. In 3 or less moves tell me which tennis ball is heavier than the other 8.
Is your home phone analog or digital?
Can you please do this data/ maths test before we begin ( hands test and sits over me while I do it).
Next question : a customer has 6225 in savings he adds 800 cash plus 2000. how much he has in total ? 6225 +800+2000= 9025. Next question : A customer has 8600 in savings he has a limit of 1500 , how much he has left in his account? 8600-1500= 7100 left in account . Next question: a customer has 3640 in account and takes a loan of 5500 how much will he have left? it should be 1860. After all this i didn't pass the test and when i have asked for feedback he said he can't tell me why as the comp doesn't say why?
Are you comfortable sitting behind a desk for 8+ hours a day
People like to populate their bank accounts with positive cash flows. Provide us with your particular passions in people skills.
How would you deal with difficult customer who is very rude?
why did you decide to apply at our company when you have your own business?
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