Service Representative Interview Questions

145,085 service representative interview questions shared by candidates

Advise a time that I had to use my interpersonal skills when assisting another employee. Give example of how I handled an irate customer. Give an example of when you could not help a customer. Quick answer: Never. Never advise a potential employer under any circumstance when you could not assist the customer. It's a trick question.
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Customer Service Representative

Interviewed at Terminix

3
Jan 17, 2013

Advise a time that I had to use my interpersonal skills when assisting another employee. Give example of how I handled an irate customer. Give an example of when you could not help a customer. Quick answer: Never. Never advise a potential employer under any circumstance when you could not assist the customer. It's a trick question.

They will ask you to tell them a bit about yourself and why you are leaving your current job (if applicable) and then they go into the STAR-method interviewing. For the general questions, stick to what's on your resume and sound sure of what you're saying.
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Provider Service Call Representative

Interviewed at UnitedHealth Group

3.4
Feb 23, 2017

They will ask you to tell them a bit about yourself and why you are leaving your current job (if applicable) and then they go into the STAR-method interviewing. For the general questions, stick to what's on your resume and sound sure of what you're saying.

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