Name a time you faced a difficult challenge.
Service Representative Interview Questions
145,130 service representative interview questions shared by candidates
craziest question. "I though you said you did't have a computer? " I said that I wanted to work with them because they provide the equipment except for the monitor. If I didn't have a computer how did I use the internet to do the speedtest and answer all the crazy questions you just asked me?
Tell us about your worst failure and biggest success.
How would you help an angry customer?
How do you deal with difficult customers?
How did you organize yourself and how did you prepare to accomplish it?
Please describe a situation in which you were unable to make a sale.
How do you feel about working with the Military?
You are out with a customer at dinner and the customer is obviouly drunk and is continuting to bad mouth not only you but Microsoft. Basically saying Microsoft sucks and you don't provide me any value. What do you do?
Why do you want to work at Microsoft?
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