Service Specialist Interview Questions

7,389 service specialist interview questions shared by candidates

I didnt expect to be asked just one question. It was the easiest and fastest interview I have ever done. The interview process now has multiple basic retail questions. Some of my co workers had to have two interviews instead of one, guess its just up to them.
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Customer Service Specialist

Interviewed at JCPenney

3.3
May 29, 2014

I didnt expect to be asked just one question. It was the easiest and fastest interview I have ever done. The interview process now has multiple basic retail questions. Some of my co workers had to have two interviews instead of one, guess its just up to them.

The hiring manager gave each of us a role play situation with 10 minutes to think about it. I was put in the young men's section of the store and given a role play question. "My husband and I are going to a southwestern themed birthday party and I need help finding something for him to wear."
avatar

Customer Service Specialist

Interviewed at JCPenney

3.3
Jun 26, 2016

The hiring manager gave each of us a role play situation with 10 minutes to think about it. I was put in the young men's section of the store and given a role play question. "My husband and I are going to a southwestern themed birthday party and I need help finding something for him to wear."

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