Role play of customer experience
Services Consultant Interview Questions
2,394 services consultant interview questions shared by candidates
what are your greatest strengths
Why should we hire you to work at Rogers.
Technical questions on web technologies, databases and networking etc.
Describe a time that you dealt with a difficult client. How did you diffuse the situation?
You had just picked up a call and the customer is angry and agitated at the fact he had been just put on hold for 30mins, and just as you are looking up his file your computer crashes. What do you do? What if the whole floor in your department is having technical difficulties?
The questions are mostly tailored around your experience. No tricky questions
Describe a time u have received great customer service A time you have given great customer service
Give me an example when you had to sell a product and how you did it?
Tell us about a time you sold something to someone Tell us about a time you didn't hit a target and what did you learn/ how would you do it differently
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