What's you favorite destination? Have you ever dealt with angry customers?
Services Executive Interview Questions
1,864 services executive interview questions shared by candidates
How would you deal with an angry customer?
Do you have a previous experince with Customer Service?
Are you able to work under pressure ?
Write an email to a client. What would you do if a client calls you that he reached the address of the hotel and everything is closed around there? What do you tell him? How do you solve the issue?
Pourquoi Booking.com ?
All the questions were very expected and reasonably easy to answer. Two of the most difficult to answer on the fly were : What do you like the most about your current position? (I would definitely tie it into something you would be doing here, but normal interview advice) and describe a time when you could NOT satisfy a customer, and what happened (again, I said I followed company policy meticulously)
Only basic interview questions. I was positively surprised that they asked me about my future intentions in the company, what kind of work would interest me in the future.
Why are you applying for this job?
Q: Yell values and examples of where you have displayed these values at a previous position
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