Can you please tell me of a time that you had an upset consumer on the phone and what you did to turn the call around.
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If I planned to leave the country in the near future
This was an interactive interview. Although there were questions, the interview was alternative to the common place HR driven variety. I was asked to write a response to a potentially huge customer on behalf of a C level executive. This was a real-life situation and it tested my ability to think on my feet, listen and craft an articulate, simple and info. packed response. I was asked to give an example of "doing the right thing". Moreover, I was asked to interact with different employees in different departments to accomplish small tasks. Additionally, I played the role of a Technical Support Specialist and responded to a mock call with an upset customer calling in.
Tell me about your school projects.
Name a time you had a disagreement with a boss and how you handled it?
Nothing too scary. Just two or three good questions about problem solving... Discuss a time when you had this sort of problem and how did you handle it? What was the outcome?
can i work under pressure
What are two of your qualities that you feel are your lesser if you had to mention one?
Tell us about a time where you had to fix someone else’s mistake, what did you do to correct it? What was the end result?
You want to work here?
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