Due to my lack of customer service/sales experience, the role play scenarios were the only difficult things for me. Be prepared to sell something or to know how to handle a situation where you would have to credit a customer.
Services Sales Interview Questions
5,280 services sales interview questions shared by candidates
Tell me about yourself and your upcoming goals? What do you value most, culture, growth, or financial gain?
There are many candidates that have come to this round of interview, why should I choose you over the others to further proceed into the next round?
Nothing difficult in particular. Just some basic knowledge about the Bloomberg terminal.
When was available to work?
Tell me about a time you had a complex situation
When is a time you had a conflict with a coworker?
Why should we hire you
Give an experience as to when you received good customer service.
With your experience, why would you want to be a call centre rep
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