A customer orders a drink and comes back 5 minutes later saying it was made wrong, would you: A) Make them get back in line to give them a refund B) Offer to make the drink over for free C) Stop the flow of work to get the manager so he/she can handle the situation
How would you handle a mad customer?
What do you aim for in a customer service experience ?
How do you handle stress
Tell me about yourself What makes you a good person for this position. Are you able to work 40 hours? Do you have reliable transportation?
Identify a time where you had to coach a partner, and what steps you took to do this?
How do I deal with a difficult employee
How do you deal with stress? Name a time where you had to think quick on your feet to solve a problem with limited resources?
Q: Many questions about Amazon principles
Tell me a time when you had to think radically?
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