To prep: research behavioral interviews, and the STAR method.
Shift Interview Questions
6,487 shift interview questions shared by candidates
Where do you see yourself in 5 years?
Can you upsale?
None. Very brief standard interview with basic customer service questions. Name a difficult experience you had with a customer and how you handled it...ect...
I was contacted within a week from the time I went in and introduced myself to the manager. She set up my interview for the following week, and advised me that the training process would begin in two additional weeks. During the process I had to describe my business and personal goals, and recall an example of when I had to make a decision in a situation when no clear answer or advise was immediately available.
what was the best thing you liked about your previous jobs?
Why Starbucks? Tell me a little about yourself What is a time you had trouble with a customer and how did you handle it? What do you know about coffee? Describe a time you had to create a solution to a problem. And a few more I suggest after the round of questions you ask: Why is Starbucks right for me? Benefits? Pay rate?
What do I expect from the position
Customer sue is very upset her latte wasn't made correctly. What would you do?
Where do you see yourself in ten years?
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