They will ask you how you deal with certain ethical problems, like catching another employee stealing.
Shift Manager Interview Questions
6,489 shift manager interview questions shared by candidates
All of the questions are along the lines of "tell me about a time when you..."
Explained the entire staff was laid off for winter, and now that summer was in full swing they were short staffed. The honesty of this foreshadowing threw me off. They asked for my availability.
N/A- there questions are typical interview questions that probably have not changed since Starbucks opened (why did you choose Starbucks, example of difficult situation, time of leadership, where you see yourself in 5 years etc.). The interviews are usually informal, candidates are offered a drink and interviewed at a table in the store, but candidates should still dress for a semi-formal interview, many people (mostly teens) showed up in jeans and t-shirts that do not make a good first impression - wear business casual!
Do you think you Starbucks is a good fit for you?
Explain a time when you failed to meet the customers expectations. What happened? What did you do to fix it and what was the end result?
I was asked in 2nd interview How much money did your former coffeeshop bring in on a single day?
What was a time in the past that you ran in to an issue with a coworker? How was it handled?
How have you shown leadership?
Why do you want to work at Starbucks?
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