How long have you worked in the franchise
Shift Manager Leader Interview Questions
2,657 shift manager leader interview questions shared by candidates
What is your previous experience
They asked about some goals I have.
Have I ever been employed if so where? What would make you a valuable employee to the company?
Describe a time where you dealt with an upset customer and what did you do to fix it ?
Would you ever lose your patience with a customer if they get you angry?
It is not one I tripped up on, but one that is not always answered correctly. The prospective manger is asked " There is spill on the floor, the ketchup dispenser is empty and you need more happy meal boxes. Which problem do you take care of first"? The correct answer is the spill. Although you may be inclined to provide great customer service and refill the ketchup dispenser, or get the drive-thru line moving by getting more boxes. Your chief responsibilities are customer safety and company liability. That means you not only have to place a wet floor sign on or near the spill, but cleaning it up immediately.
none just asked me some basic quesetions
DO YOU SEE YOURSELF AS A PERSON WHO CAN LEAD A TEAM?
Who is my role model
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