Tell me about a time where you took control over a shift.
Shift Supervisor Interview Questions
2,401 shift supervisor interview questions shared by candidates
describe a time you failed to provide a legendary customer service?
All questions are pretty standard psych questions. Even with the question of "What is your biggest fault" always answer honestly, but add a positive spin to it. Example answer might be that you talk too much, but can use that as an added bonus that your customer service is excellent because of your social ability.
During the second interview, which is the OJE - "How would you describe the coffee?” - That happened during a coffee-tasting session with the Store Mgr, and it got me stumped.
Do you have any military or law enforcement experience?
Identify a personal failure and what you learned from it.
How I handle different personalities on a team.
Tell me about a time you saw a coworker not following the rules. How did you react?
How would you deal with a barista that refused to perform the task delegated
Why Starbucks?
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