Have you had to deal with an unhappy customer and how did you deal with the situation
Shopper Interview Questions
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Have you had to deal with an unhappy customer and how did you deal with the situation
Personal Interview - Telll me something about yourself, what kind of a person are you? your background, your hobbies, your interests? - what do you think you will have to do in this role? - are you certain that you will be able to come to your shifts on time (early morning 4 am shift)? - how will you get here? - have you got any other job commitments? - have you got any holidays booked/ planned?
Give an example of where you felt you've given good customer service.
Q: What makes you want to work here?
1. Describe a time when you received good customer service 2. Describe a time when you gave good customer service 3. What do you know about the role and why are you suited for this?
About myself
Name a time you experienced good customer service
Why did I want to work for the company and how could I make a difference and fit into the company?
Get shown photos from around the store and had to spot multiple things wrong with each picture
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