Software Support Engineer Interview Questions

460 software support engineer interview questions shared by candidates

In 2nd Round First Part - Critical thinking questions(3) including 2 riddles like 'A ping pong ball tangled in a narrow pipe of half meter long embedded on a concreate. how to get the ball out when a paddle, some chewing gum and water provided' / 'A man and his son were in an car accident. The man died on the way to the hospital, but the boy was rushed into surgery. The surgeon said "I can't operate, that's my son!" How is this possible?' Second Part - Customer centric questions (2 or 3) like 'when a client reported an incident with urgent and you couldn't still look in to it and the client tag you and asking for a update how would you respond ' Third Part - questions from C# code (if condition for an array with a return value function) like what would be the output for a given input , Would this code run if not how could you implement it to make it runnable (have to re-write the code) Fourth Part - SQL/ schema given , query (with a join clause) out put , construct a query joining three tables for a given criteria - use with group by and having clause, optional query to build for a advance scenario.
Sep 17, 2024

In 2nd Round First Part - Critical thinking questions(3) including 2 riddles like 'A ping pong ball tangled in a narrow pipe of half meter long embedded on a concreate. how to get the ball out when a paddle, some chewing gum and water provided' / 'A man and his son were in an car accident. The man died on the way to the hospital, but the boy was rushed into surgery. The surgeon said "I can't operate, that's my son!" How is this possible?' Second Part - Customer centric questions (2 or 3) like 'when a client reported an incident with urgent and you couldn't still look in to it and the client tag you and asking for a update how would you respond ' Third Part - questions from C# code (if condition for an array with a return value function) like what would be the output for a given input , Would this code run if not how could you implement it to make it runnable (have to re-write the code) Fourth Part - SQL/ schema given , query (with a join clause) out put , construct a query joining three tables for a given criteria - use with group by and having clause, optional query to build for a advance scenario.

Usually, the first question in every interview is "Tell me something about yourself", which actually is the icebreaker. And next thing they asked is about my capabilities, technical skills and also checked my communication skills
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Software Support Engineer

Interviewed at BigStep

4.5
Jul 1, 2021

Usually, the first question in every interview is "Tell me something about yourself", which actually is the icebreaker. And next thing they asked is about my capabilities, technical skills and also checked my communication skills

Second Round (Technical Round - Support Manager & Developer): Write a SQL query Write a pseudo-code for a given scenario How would you troubleshoot a web application that is not loading? Given three incidents, how would you prioritize them? Provide alternative solutions for the given incidents
avatar

Software Support Engineer

Interviewed at Enhesa

3.8
Feb 19, 2025

Second Round (Technical Round - Support Manager & Developer): Write a SQL query Write a pseudo-code for a given scenario How would you troubleshoot a web application that is not loading? Given three incidents, how would you prioritize them? Provide alternative solutions for the given incidents

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