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Software Support Interview Questions

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962 software support interview questions shared by candidates

In 2nd Round First Part - Critical thinking questions(3) including 2 riddles like 'A ping pong ball tangled in a narrow pipe of half meter long embedded on a concreate. how to get the ball out when a paddle, some chewing gum and water provided' / 'A man and his son were in an car accident. The man died on the way to the hospital, but the boy was rushed into surgery. The surgeon said "I can't operate, that's my son!" How is this possible?' Second Part - Customer centric questions (2 or 3) like 'when a client reported an incident with urgent and you couldn't still look in to it and the client tag you and asking for a update how would you respond ' Third Part - questions from C# code (if condition for an array with a return value function) like what would be the output for a given input , Would this code run if not how could you implement it to make it runnable (have to re-write the code) Fourth Part - SQL/ schema given , query (with a join clause) out put , construct a query joining three tables for a given criteria - use with group by and having clause, optional query to build for a advance scenario.
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Senior Software Application Support Engineer

Interviewed at Pearson

3.5★
Sep 17, 2024

In 2nd Round First Part - Critical thinking questions(3) including 2 riddles like 'A ping pong ball tangled in a narrow pipe of half meter long embedded on a concreate. how to get the ball out when a paddle, some chewing gum and water provided' / 'A man and his son were in an car accident. The man died on the way to the hospital, but the boy was rushed into surgery. The surgeon said "I can't operate, that's my son!" How is this possible?' Second Part - Customer centric questions (2 or 3) like 'when a client reported an incident with urgent and you couldn't still look in to it and the client tag you and asking for a update how would you respond ' Third Part - questions from C# code (if condition for an array with a return value function) like what would be the output for a given input , Would this code run if not how could you implement it to make it runnable (have to re-write the code) Fourth Part - SQL/ schema given , query (with a join clause) out put , construct a query joining three tables for a given criteria - use with group by and having clause, optional query to build for a advance scenario.

Why Chatham? Whats one thing you like about your current position? Whats one thing you don't like about your current position? Why are you looking to change companies? Tell me about your background? How would you handle (example given) situation? What tools do you use to stay organized? How would you describe Chatham? Relaxed back and forth interview banter questions and responses. Not many "typical" interview questions throughout.
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Software Support Specialist

Interviewed at Chatham Financial

3.4★
Jun 5, 2018

Why Chatham? Whats one thing you like about your current position? Whats one thing you don't like about your current position? Why are you looking to change companies? Tell me about your background? How would you handle (example given) situation? What tools do you use to stay organized? How would you describe Chatham? Relaxed back and forth interview banter questions and responses. Not many "typical" interview questions throughout.

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