-What is Teamwork to you and give an example of your involvement
Station Agent Interview Questions
89 station agent interview questions shared by candidates
All questions were pretty standard, "What does teamwork mean to you," "What does customer service mean to you" There were about 6 questions total and you answer them in front of the group
Not necessarily a question but as a station agent you need to be prepared for all aspects and worse case scenarios...our group got a tour of the ramp, loading cargo bins, emptying the lavs, trying to give you the gross out factor.
There were no difficult questions. It was very redundant with each person in the group interview responding to the same questions.
They usually ask about past customer service experience and well as questions about your hobbies and interests.
How to handle angry passengers
Where would you go with the flight benefits?
When was a time you handled a difficult situation? How did you react?
Typical prior employment questions
Where do you see yourself in a year? What's the heaviest thing you can lift?
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