how would you handle a customer satisfaction issue with a product or service the company offered
Store General Manager Interview Questions
54 store general manager interview questions shared by candidates
How would you respond if you didn't know the answer to a question.
Name a time when you were really stressed out at work and how did you handle it.
The most unexpected question I was ask: What is your favorite color?
Is the customer always right?
Describe the last mistake you made at work and what you took out of it.
It is all behavioral based questions: give me a time when....
Name a time when you worked as a team ... and what was the outcome
Panel interview with 10 Store managers. Questions were quick but predictable. The pace was fast. Much revolved on training associates on selling non tangible products. (Credit and Protection agreements)
I wasn't expecting to be asked, if I was up to the challenge? Having consulted for eCommerce startup and boutique company models, I've seen my share of issues. The interviewer was concerned about the staff and wanted to be certain that whom ever they hired was going to be there for the long haul. That impressed me.
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