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A customer is upset over a service issue that is beyond your control (ie production issues affecting their stock levels). As the company representative, how would you handle this while providing a positive view of the company?
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Route Sales Substitute

Interviewed at PepsiCo

3.8
Nov 8, 2011

A customer is upset over a service issue that is beyond your control (ie production issues affecting their stock levels). As the company representative, how would you handle this while providing a positive view of the company?

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