In vlog, was asked to name three companies that provide great service. It wasn't hard, just unexpected.
Supervisor Customer Care Interview Questions
108 supervisor customer care interview questions shared by candidates
How many people do you currently manage?
Peppered with "tell me about a time" questions for 45 minutes during both interviews, leaving only a couple minutes for candidate questions.
What would you do if an agent was not receptive to your coaching?
What is your coaching style?
As a manager, how would you provide a solution to your staff on issue?
what is your schedule like
Not really difficult. Behavioral. what do you enjoy doing in spare time? What was your biggest challenge thus far?
Given the hours and occasional unpredictability of the job why would I still be interested
there were none
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