They were checking the communication skill of the candidates
Support Analyst Interview Questions
5,367 support analyst interview questions shared by candidates
All competency based on previous experience
What was a difficult situation you had to overcome at a previouse job and how did you handle it?
Ability to travel to non-home base locations.
Questions focused as expected around technical support and in particular SQL as this was used heavily in the products I was supporting. How you commuicate effectively between different teams and management. How you handle difficult situations where you may have multiple high priority tickets to resolve at the same time and what your approach would be to handling this.
Typical Interview questions .........................................................................................................
They asked very simple question on the interview. Like simple select query, basic plsql stuff
He asked a few troubleshooting questions. 1. Why can't user connect to wifi? 2. How to get IP address?
What is trunking?
I did not expect the interviewer (who is now my team leader) to spend so much of the interview talking about hobbies and interests.
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