Where do you begin to troubleshoot whether or not something is a bug or broken?
Support Analyst Interview Questions
5,376 support analyst interview questions shared by candidates
Name 3-5 personal values that you live your life by every day
Have you ever had a conflict with a coworker/boss? Describe what it was and how you resolved it.
Being new to the industry, the hiring managers certainly dug into how I would bring value to the team/company with no industry experience. Acknowledging this challenge up front to show self awareness is key, then articulate how my own experience can directly help the team's growth.
Tell me about a time you disagreed with your boss, and how you handled it.
How to build desktop, diff b/w router, and switch, RAID, layers of router, switch and hub.
Tell me about a time where you had to deal with conflict?
A group problem solving exercise.
How to tie your shoelaces? (to gauge the way you explain how to do something)
What does customer service mean to you?
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