Support Analyst Interview Questions

5,374 support analyst interview questions shared by candidates

Standard 'name a time when ...' questions. Scenario questions based on insurance examples and terminology. Very little on problem solving etc, felt more like I needed to know things about the insurance business than analytics. Not helpful when I asked if terminology could be rephrased--made it seem like this was basic stuff that anyone should know.
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Customer Support Analyst

Interviewed at Acturis

3.5
Sep 25, 2019

Standard 'name a time when ...' questions. Scenario questions based on insurance examples and terminology. Very little on problem solving etc, felt more like I needed to know things about the insurance business than analytics. Not helpful when I asked if terminology could be rephrased--made it seem like this was basic stuff that anyone should know.

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