Support Analyst Interview Questions

5,369 support analyst interview questions shared by candidates

Assessment test: Really surprised that there is no documentation on the questions. I wish I had recorded them because they are pretty ridiculous. You are a few months from leaving your currently job. You stuff doesn't fit on our desk what do you do? Are you disorganized or organized? Are you sensitive or thick skinned? Do you feel you deserve more respect or less compared to others? Ironically the salary of this position would imply there is no respect for the employee. Why do you want this job? Timed Section: About 4 questions that involve shapes and colors and patterns in various positions. You need to determine the next logical state of the images. Employee count double in size every week, reaching full count after 12 weeks. At what week is it at half ? I think I misunderstood this question and assumed it was compounding.
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Application Support Analyst

Interviewed at BAYADA Home Health Care

3.6
Jan 21, 2021

Assessment test: Really surprised that there is no documentation on the questions. I wish I had recorded them because they are pretty ridiculous. You are a few months from leaving your currently job. You stuff doesn't fit on our desk what do you do? Are you disorganized or organized? Are you sensitive or thick skinned? Do you feel you deserve more respect or less compared to others? Ironically the salary of this position would imply there is no respect for the employee. Why do you want this job? Timed Section: About 4 questions that involve shapes and colors and patterns in various positions. You need to determine the next logical state of the images. Employee count double in size every week, reaching full count after 12 weeks. At what week is it at half ? I think I misunderstood this question and assumed it was compounding.

What are the 7 layers of the OSI model? What is a MAC address? What factors affect the performance of a network? What is a protocol? Define bandwidth and Latency Which layers are user supported and network supported? Why do you want to work here? Where do you see yourself in 5 years? What do you think separates us from our competitors? Are you willing to continue learning and getting certifications for the job
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Entry Level Infra Tech Support Analyst

Interviewed at Accenture

3.7
Apr 30, 2016

What are the 7 layers of the OSI model? What is a MAC address? What factors affect the performance of a network? What is a protocol? Define bandwidth and Latency Which layers are user supported and network supported? Why do you want to work here? Where do you see yourself in 5 years? What do you think separates us from our competitors? Are you willing to continue learning and getting certifications for the job

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