Questions were fairly standard interview questions, but were so long ago I can't remember the specifics.
Support Analyst Interview Questions
5,368 support analyst interview questions shared by candidates
Do you know who some of our clients are?
1. Go through your CV Relevant experience 2. What do you know about the company and client you are hired for? 3. What was your responsibility in your previous role? 4. One example that you set your goal and you achieved it. 5. Example of how you manage to work in pressure 6. Example of difficult customer service. 7. What's important for me when customer satisfaction, service? 8. How you improve and take criticism? 9. When you have to difficult message to communicate. How you do it? 10. What's important for you in a working environment, what makes you happy? 11. Why should we hire you?
Have you heard of / had experience on this system / that system? (1st round)
Introduce yourself outside your resume
What type of leader are you?
Previous experience Customer handling Technical competency (amazon tv, Roku)
Linux Commands; SQL Server commands; Strenghts and Weaknesses for candidate.
Typical questions regarding past experience, studies ,e.t.c.
1) Introduce yourself 2) On SQL 3) On Java
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