This is not really applicable. Just make sure you present yourself well, are well spoken (since it is a phone support role), and express you can maintain a professional and friendly air.
Support Analyst Interview Questions
5,368 support analyst interview questions shared by candidates
None, everything was expected.
How would you troubleshoot a 500 Internal Server error? How would you deal with a customer who is not happy with your resolution to a problem? How do you deal with conflict? Tell me about a time when you couldn't resolve a customer's issue. How would you write a SQL SELECT statement? What are your hobbies, what do you do in your free time?
if stored procedure is running fine in query analyser and its running slow in actual report in that case how would you troubleshoot it.
how to debug stored procedure ?
Asked about current profile and flexibility towards working hours
3) Tell me about your strength and weaknesses?
4) Definition of Working Capital ?
Experience of previous internship, jobs
Self introduction?
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