1. Past working experience 2. About the role 3. About the company 4. What do you want? 5. Long-term goal 6. How do you describe your learning skills (strength)? 7. What you need to improve (weakness) 8. Ticket resolution 9. Why work experience you enjoy most 10. Teamwork skills 11. Worst manager 12. What’s the most important in customer service? 13. Expected salary The ideal candidate: an excited person who can ask for help and understand customer needs
Why should I hire you?
Are you comfortable interacting with high-level executives?
What is a domain? (job description included AD management)
how can you solve 500 internal server error?
Describe 3 lessons you have learned in your current position.
Review of employment background. Basic email creation Review of sample documents to find issues.
Tell me about yourself Tell me about yourself qualifications
Experience, relevant field of knowledge, software knowledge
The most difficult was kind of the standard 'how do you deal with problem clients'? question. Overall, it was a pretty easy interview.
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