Support Analyst Interview Questions

5,368 support analyst interview questions shared by candidates

If a branch was down, another branch had a broken printer, and the CEO's laptop wasn't working, what order would I work in and how would I go about explaining to those involved why I cannot get to their tickets immediately.
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Support Analyst

Interviewed at Scott Credit Union

3.6
Nov 10, 2022

If a branch was down, another branch had a broken printer, and the CEO's laptop wasn't working, what order would I work in and how would I go about explaining to those involved why I cannot get to their tickets immediately.

There were 2 rounds of Interview:- 1.Technical Round Asked the basic SQL Questions Joins, Ranks and all 2. Managerial and Technical Round Asked basic SQL Questions about functions and methods Asked why I am leaving the job as it is 3 years of my experience and if i got selected it will be 3 rd company of my career. Asked what is the most difficult situation you faced with and irritating customer
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Technical Support Analyst, L2

Interviewed at Gainsight

4.1
Sep 27, 2022

There were 2 rounds of Interview:- 1.Technical Round Asked the basic SQL Questions Joins, Ranks and all 2. Managerial and Technical Round Asked basic SQL Questions about functions and methods Asked why I am leaving the job as it is 3 years of my experience and if i got selected it will be 3 rd company of my career. Asked what is the most difficult situation you faced with and irritating customer

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