TCP/IP
Support Associate Interview Questions
4,753 support associate interview questions shared by candidates
Troubleshooting Network scenarios
write simple script for any language you prefer to do some task they will tell you.
Explain your role in the previous firm and how you were able to go an extra step to troubleshoot an issue
If a server failed to do a nightly backup, what could be a reason for that?
examples for your strengths and weakness
Two parts: 1) Technical - 45 mins 2) Behavioral - 45 mins Technical: 60% windows, 40 % Linux - what is Active Directory, what is router, explain OSI model all of it with examples, IP ? basic knowledge about printer. what is linux? basic commands ? how do you navigate through dir ? like that.
Leadership principles
How does a computer knows which DNS server to use
Tell me about a time you solve a problem with in-depth knowledge Tell me about a time you face a difficult customer Tell me when you make a mistake
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